ViciBox Center

Now Easy To Dial !

Vicidial configuration has been a complex task for admins but not anymore with vicibox V2.0 new admin web interface now it is very easy to configure yours inbound & outbound campaign with just a few clicks.

PngItem_1619175
Hosted Servers

Largest Hosted Vicidial Service Provider

PngItem_4309426
Secure Firewall

Our secure firewall system protects your servers.

PngItem_1451009
Agents Anywhere

Allow your agents to work remotely around the globe.

New About Vicibox V2.0 ?

Vicibox V2.0 offers easy to use new web interface for Admin/Agent with many rich features such as (Interactive reporting, Realtime Dashboard, Centralized management system). Using Vicibox V2.0 now configure your inbound & outbound campaigns, lists, users, phones & remote agents with just a few clicks. Interactive reporting allows you to have an eagle eye view for all campaigns and agents.

vicibox_center_agent03
vicibox_center_agent02
vicibox_center_agent01
09-report
08-addtrunk
07-trunk
06-inbound
05-remoteagent
04-lists
02-user-management
03-phone
02-edit-campaign
01-campaign

Cluster Vicidial Servers !

Have a team beyond 30 agents? You will need clusters and there’s none better than Advancefone’s VICIdial cluster solution.

What is Vicibox Center ?

Vicibox new release V2.0 is a fully featured Call Center application with easy to use admin/agent web interface that offers Inbound ACD, Outbound Predictive Dialing, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, PBX functionality and much more. Vicibox Center is the most popular Contact Center Solution with the agent screen is available in 16 different languages, and with options to easily create your own custom translations as well. It has users running Vicibox Center at call centers from 5 to 500 agents, handling over a million calls a day at the larger installations. Vicibox Center in addition to being a Dialer also can function as an ACD for inbound calls or for Closer calls coming from VICIDIAL CENTER outbound fronters and even allows for remote agents logging in from remote locations as well as remote agents that may only have a phone.

Try Our Hosted Press 1 Call Center Dialer Today !

Your sales team is failed to generate quick leads and conversions? They may be lacking a ‘much needed’ hosted auto dialer solution. The software can simply connect you with your prospects efficiently. Your sales department could immediately go from a lame dolphin to highly energized and motivated sales team overnight. We turn your sales team into a phone burner.